Best Employers Bulgaria 2009

Based on 91 companies, more than 13,000 employee opinions, more than 350 top managers the Best Employers in Bulgaria for 2009 are:

Small and Medium Sized Companies Category
1. AstraZeneca Bulgaria
2. Telerik Corp.
3. Quintiles Branch Bulgaria
4. Saint-Gobain Weber Bulgaria EOOD
5. GlaxoSmithKline EOOD

Large-Scale Company Category
1. McDonald's Bulgaria
2. Shell Bulgaria EAD
3. Avendi
4. Municipal Bank PLC
5. Schneider Electric Bulgaria, Plovdiv Plant

  • Special recognition of Sodexo and Hewitt „Employer with Best Social Policies and Practices”
    – AstraZeneca Bulgaria
  • Special recognition of Hewitt „Largest Employer in the Performance Zone”– Mobiltel EAD

The eligibility criteria to participate in the study are at least 50 full-time employees and at least 2 years of operations on the Bulgarian market. The participation is voluntary and sponsored by Hewitt and Monday Insight.

Companies are analyzed based on three aspects – feedback from their employees, people management policies and practices and view of the top management. The key statistics influencing the final rank of each company is the engagement of its employees. The engagement in Hewitt is defined by three models of behavior:

  • employees have an intense desire to be a member of the organization;
  • employees consistently speak positively about the organization to coworkers, potential employees, and customers;
  • employees exert extra effort and engage in work that contributes to business success of the company.

81% is the engagement level among the employees in the Best Employers in comparison to 49% among the rest of the companies. This is one more proof that the best companies not only manage to preserve their successful results through their people but also achieve more.

Small and Medium Sized Companies Category

1.      AstraZeneca Bulgaria, Pharmaceutical industry

AstraZeneca is a people–oriented employer, who fully recognizes competence, drive and performance of its people. AZ values the individuality, diversity and creative potential that every employee brings and what is even more important offers opportunities to develop each and everyone’s own ambitions and abilities.

Employees value the trust, open dialogue, consensus decisions, transparency and positive relationships. Employees are empowered by and live the leadership in everything they do – think strategically, take courageous decisions, work collaboratively, thus create conditions for all to succeed.

 2.      Telerik Corp., IT
Telerik is a young company that’s pretty much shaped by its people. We don’t carry any heritage we, don’t comply with any imposed guidelines. We believe there is always a better way, so we are constantly implementing new practices that make our work environment better, our communication easier, and our productivity much higher. Telerik is a place where there are no employees – everyone is treated like a colleague, a friend, an ally, who can help the others and the company as a whole to be more successful.

3.      Quintiles Branch Bulgaria, Clinical Research

Quintiles is a global company, which contributes for the faster development and approval of new medicinal products in cooperation with the representatives of the pharmaceutical industry, and in this way accelerating the patients access to the newest and most effective drugs and treatment methods. A team of over 100 highly qualified and motivated specialists has been built up since its establishment in Bulgaria in 1997 until now. Quintiles Bulgaria is a pioneer in the area of clinical research in our country and has a significant role in setting the ethical and scientific standards for clinical trials in the country. The excellent quality of work, competency, experience and professionalism of Quintiles Bulgaria employees are valued not only by the company leaders, but also by their colleagues worldwide – approximately half of the Bulgarian team members work as leaders of international clinical trials, conducted across all continents. Quintiles Bulgaria is a paragon of training and development of specialists in the clinical trials area – a profession requiring specific qualifications and skills, which was unknown to the Bulgarian market. A number of current and former Quintiles employees successfully work at different positions in the clinical research worldwide.

4.     Saint-Gobain Weber Bulgaria EOOD, Industrial mortars producer

Weber is a empoyer with unique corporate culture, which place its employee as a mile-stone in the business development model. Even more the focus of the company is to develop people's career as well as individual's self-development in order to create positive and friendly "weber" ambience, where people could grow. Weber employees call it "weber spirit", which is the invisible connection between us. The key values we аре sharing among all company's level are:

- Professional commitment

- Respect for others

- Integrity

- Loyalty

- Solidarity

5.     GlaxoSmithKline EOOD, Pharmaceuticals

GlaxoSmithKline is one of the world’s leading research-based pharmaceutical companies. It is the second largest in the industry with nearly 100,000 employees in more than 100 countries. Our mission is to improve the quality of human life by enabling people to do more, feel better and live longer. Each one of us is engaged in this quest and strives to succeed to the best of their ability.

The business, ethical and quality standards with which we deliver to our customers and communities are extremely high and set across all countries in which GlaxoSmithKline operates. We have adopted the GSK values, which foster integrity and honesty in the attitude towards employees and ensure recognition of individual and team achievements. GSK Bulgaria emphasizes on providing challenging work to our employees that makes difference to our clients and the people that benefit from our medicines.

Large-Scale Companies Category

1.     McDonald’s Bulgaria, Food Service Retailer/Quick Service Restaurants

McDonald’s Bulgaria ( is a socially responsible company committed to addressing society issues. The company supports many charity projects benefiting children. McDonald’s has 28 restaurants in the country. For the 15 years of its operation McDonald’s has build a reputation as one of the most prestigious and loved brands on the market. The company values its people and provides huge opportunities for employees. An example for our career opportunities is that more than 70% of the managers leading the restaurants in Bulgaria have started their job in McDonald’s as crew members. McDonald’s Bulgaria employs and develops over 1300 young Bulgarians. McDonald's is the leading global foodservice retailer with more than 31,000 local restaurants in more than 118 countries..

2.      Shell Bulgaria EAD, Retail and wholesale trade of petroleum products

One of the competitive advantages of Shell, which makes it an employer of choice is that it offers a dynamic, diverse and global work environment. The difference that Shell makes is аs well the way we treat people. Our colleagues appreciate working styles and relations, based on Honesty, Integrity and Respect, defined as our core living values. Shared values and aspired behaviours in a stimulating working environment, are guiding employees towards the right balance and alignment of company interests and individual objectives. The HR processes that we implement are driven by business priorities and inspired by the best practices in the area of people management. People that work for Shell know that this is not just a job, but a long-term partnership.

3.      Avendi, Marketing and distribution of fast moving consumer goods

Avendi, a company of VM Finance Group, represents in Bulgaria nearly 80 world known brands of food, beverages and impulse products and has long-term experience in building partnerships with global producers and traders who have trusted its team’s competencies for selling their products on Bulgarian market. The advantage of the company is the ability to create work organization which guarantees focusing on the management and development of each product in the portfolio. The company is one of the top 100 biggest Bulgarian companies (newspaper Capital survey for 2009), No. 31 in “Top 50 Most Dynamic Companies” section, featuring the sales growth leaders and No. 12 is Trade sector. Avendi has achieved extremely dynamic growth in the last years, including portfolio expansion, unique distribution coverage, increase in sales incomes and high engagement of its employees.

4.      Municipal Bank PLC, Banking

Municipal Bank PLC sees its mission in the quality, pari passu partnership with its customers, with the purpose of satisfying their needs of financial services and products.

Established in April 1996 as a universal commercial bank.

Full banking license No. B16 by the Bulgarian National Bank for domestic and worldwide banking and financial operations.

Financial center Network: Fifty-six financial centres and 41 remote workplaces, located in 25 regions and 52 populated areas in the country.

5.     Schneider Electric Bulgaria, Plovdiv Plant, Production

As a global specialist in energy management with operations in more than 100 countries, Schneider Electric offers integrated solutions to make energy safe, reliable, efficient, productive and green across multiple market segments. The Group has leadership positions in energy and infrastructure, industrial processes, building automation, and data centres/networks, as well as a broad presence in residential applications.Schneider Electric stepped in Bulgaria in1998, when the commercial office in Sofia was opened. In 1999 the plant for low-voltage MCB in Perushtitsa started working.

Schneider Electric Bulgaria is constantly searching for methods to optimize its production, implementing the best of the world’s experience – a policy that ensures continuous improvement of our performance.

In 2007 the plant of Schneider Electric was moved to a new and modern building in the Radinovo Industrial Zone, which helped us increase the capacity and effectiveness of our work.

We help individuals and organisations get more from their energy, be more productive and make their businesses more sustainable. Through integrated solutions in energy management, we make energy safe, reliable, efficient, productive and green.